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privacy policy


We have created this privacy statement in order to demonstrate our firm commitment to protecting your privacy. The following discloses our information gathering and dissemination practices for our site, i-TRAK.

What information does i-TRAK collect?

We may collect two types of information about you. First, we may ask you to provide us with personal information in order for you to use the i-TRAK service. You may choose not to provide us with this information, but this may limit our ability to provide you with a specific service. Second, our site uses an order form for customers to request information, products, and services. All credit card payments are handled by WorldPay, i-TRAK has no record of your card details, we use a WorldPay reference number for Payment. The visitors contact information is used to get in touch with the visitor when necessary. Financial information collected by WorldPay is used to bill the user for products and services. We keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet Service Provider. i-TRAK may also collect aggregate information on how our users are utilising the site. This might include information regarding traffic patterns through the site and search queries. It will not include information which will identify you unless it is obvious that we are collecting information.

Does the i-TRAK site use cookies?

Yes, i-TRAK uses 'temporary cookies', which are only used to track advertising information and website usage, and for our shopping cart system.

Security

The details required to modify your account are accessible through the internet. All credit card information is handled by WorldPay, who are endorsed by most UK banks and provide the best level of Security. . All databases are password protected and encrypted to prevent unauthorised viewing and servers are physically secure in protected rooms. . You should note however that the Internet is not a 100% secure medium and should protect you computer from hackers. You should be careful to delete any history of your access to our site when accessing at multi user internet points, such as internet cafes, to protect from disclosing your information previously displayed on the screen.

What organisation is collecting the information?

ilutra systems limited collects the requested information we are registered in England.

What does i-TRAK do with the data it collects?

i-TRAK uses the information in order to operate our service efficiently on your behalf. The information we require can include your name, email address and postal address. If you purchase products from us we also require your credit card details so that we can process the transaction. We do not retain your credit card details. We may ask for some optional information about you so that we can tailor our services more precisely to your needs. This information will not be disclosed to third parties unless you have given us permission to do so. Occasionally we may run contests or promotions where we ask you to provide similar information. You may review and update the information that we hold about you by clicking on 'My Account'. On occasions, we may send email communications to provide you with information which we think you will find useful, including information about new products and services from i-TRAK. It is our policy to send email only to customers who give us permission to do so. In every such email, we will also have instructions on how to unsubscribe and avoid receiving any future emails from us.

With whom does i-TRAK share data?

i-TRAK will not disclose any of your personal information to a third party without your consent, unless we believe, in good faith, that the law requires it or that the rights or property of i-TRAK need to be protected.

Correcting and updating your information

Members can amend their personal details held on them by i-TRAK at any time by accessing their personal account section within the i-TRAK website.

Links to other sites

i-TRAK contains links to other sites not affiliated with i-TRAK. These sites have their own policies and practices with respect to online privacy, and i-TRAK cannot be responsible for the privacy practices or the content of these unaffiliated web sites.

The data controller for the purpose of the Data Protection Act 1998 is ILUTRA SYSTEMS LTD whose registered office is at: Index House, St George's Lane, Ascot, Berkshire SL5 7EU